Mazda delights customers with “MAZDA ULTIMATE SERVICE” program to provide 5-year customer care and launches 24 HR online car selling platform “MAZDA CPO MARKETPLACE”

Bangkok, Thailand 5 October 2023 – Mazda stimulates the market in the last quarter of the year by offering after-sales service program called, “Mazda Ultimate Service (MUS)” to customer when purchasing a new Mazda car. The after-sales service program covers 5-year car warranty including free periodic maintenance, labor fee, parts and fluid, 5-year or 150,000 km extended warranty and free 24 HR roadside assistance for 5 years. In addition to the package, Mazda also offers a free 1-year Mazda Premium Insurance. Therefore, the total value that Mazda offer is worth up to 100,861 Baht^*. In this month, Mazda also launches the new channel for selling good quality Mazda used cars which called, “Mazda CPO Marketplace” on online platform that is able to access 24 HR to facilitate customers in purchasing high standard and quality used cars that have been certified by Mazda without a limitation of time and place. Those interested can visit https://certified.mazda.co.th from today onwards.

Mr. Thee Permpongpanth, Senior Vice President of Mazda Sales (Thailand) Co., Ltd said, “We expects that the automotive industry will be more intensely competitive in the last quarter of 2023 resulting from positive factors. Namely, the recovery of tourism which adds income earning and drives demand for cars, the launching of new car models- in both ICE and EV, to the market from automotive makers which helps stimulating customer’s buying demand. Especially at the end of the year when consumption will be bustling. This is the same direction as Mazda as we are preparing to introduce new passenger car to strengthen our product lineup in the last quarter of the year as well. We believe that the launch of new model will strengthen the brand and it will become another car model that will be well received by customer and Mazda fan in Thailand.”

Mazda is not only aim to strengthen our product lineup, but we also place the utmost importance on enhancing our brand value and maximize long-term customer satisfaction by listening to customer’s need and bring it to adjust our business strategy. This includes the re-implement of an after-sales service program that provides warranty to customers for 5 years called, “Mazda Ultimate Service (MUS)”. The program covers labor fee, parts and fluid, free 5-year or 150,000 km. extended warranty and free 5-year 24 HR roadside assistance which allows customers to bring their cars to have a service without worrying about the periodic maintenance expense. This will not only help extend car’s lifespan but it also helps increase car value when trade-in or resale. The program offers to customers who purchase Mazda’s new models which are Mazda3, Mazda CX-30, Mazda CX-5, Mazda CX-8 and Mazda MX-5.

In addition, Mazda also provides Mazda Care program to offer free labor fee, parts and fluid from 5-year/ 100,000 km. periodic maintenance to customers who purchase New Mazda2 and New Mazda CX-3 to make customers to be worry-free about their future expense.

Furthermore, Mazda also provides convenience to customers who are interested to buy good quality used Mazda cars by launching Mazda CPO Marketplace which is the new channel to purchase high standard and quality used car on online platform for 24 HR in addition to only making a purchase at Mazda’s official showrooms. The vehicles traded through this channel have been quality-selected and certified by Mazda Sales Thailand, have low mileage, and have undergone an all-round advanced quality inspected by Mazda experts. Therefore, it can be confident that the cars that customers select are cars that meet standard quality and they will bring peace of mind to customers throughout the journey. Those who are interested to purchase a high-quality used car can visit https://certified.mazda.co.th from today onwards. There are more than 100 quality used car available to select.

Last but not least, from 1 October 2023 to 31 October 2023, Mazda is happy to offer the campaign for customers who purchase new cars. We also provide a privilege campaign to Mazda owners and their family who purchase another new Mazda cars in the following models which are, New Mazda2, Mazda3, New Mazda CX-3, Mazda CX-30, Mazda CX-5 and Mazda CX-8 with gasoline card value 10,000 Baht^** to thanks customers for trusting and returning to purchase Mazda cars. The campaign in October is as follows,

• New Mazda2: 39%¹ interest rate, free 1-year Mazda Premium Insurance², free 5-year Mazda Care (including labor fee, parts and fluid)³ or 0.99%¹ interest rate, free 1-year Mazda Premium Insurance²
• Mazda3 และ Mazda3 CARBON EDITION: 39%¹ interest rate, free 1-year Mazda Premium Insurance², Free 5-year Mazda Ultimate Service (MUS)⁴ or 1.39%¹ interest rate, free 1-year Mazda Premium Insurance²
• New Mazda CX-3: 39%¹ interest rate, free 1-year Mazda Premium Insurance², free 5-year Mazda Care (including labor fee, parts and fluid)³ or 1.19%¹ interest rate, free 1-year Mazda Premium Insurance²
• Mazda CX-30 และ Mazda CX-30 CARBON EDITION: 59%¹ interest rate, free 1-year Mazda Premium Insurance², Free 5-year Mazda Ultimate Service (MUS)⁴ or 0.49%¹ interest rate, free 1-year Mazda Premium Insurance²
• Mazda CX-5: 39%¹ interest rate, free 1-year Mazda Premium Insurance², Free 5-year Mazda Ultimate Service (MUS)⁴ or 1.39%¹ interest rate, free 1-year Mazda Premium Insurance²
• Mazda CX-8: 39%¹ interest rate, free 1-year Mazda Premium Insurance², Free 5-year Mazda Ultimate Service (MUS)⁴ or 1.49%¹ interest rate, free 1-year Mazda Premium Insurance²
• New Mazda MX-5: 2.39%¹ interest rate, free 1-year Mazda Premium Insurance², Free 5-year Mazda Ultimate Service (MUS)⁴

Remarks;

¹ Mazda2: 25% down payment, 48-month installment payment except 1.3 C/C Sports priced 599,000 Baht, 25% down payment, 48-month installment payment for other models

² Insurance company for these campaigns are (1) Viriyah Insurance (2) Thanachart Insurance (3) Thaivivat Insurance (4) Krungthai Panich Insurance.

³ Free 5-year/ 100,000 km. labor fee, parts and fluid for periodic maintenance (whichever comes first)

⁴ Free 5-year/150,000 km. extended warranty (whichever comes first) according to the condition of 5-year extended warranty, free labor fee, parts and fluid from 5-year/ 100,000 km. periodic maintenance (whichever comes first) and free 24 HR. roadside assistance for 5 years 

Additional condition;

• Condition for credit approval is considered by Tisco Bank Plc. and TMB Thanachart Bank Plc. only.
• Limited for hire-purchasers who meet the terms and conditions of Tisco Bank Plc. and TMB Thanachart Bank Plc. and reserve and receive vehicle from 1 October 2023 – 31 December 2023 only.

**Calculated from the value of the periodic maintenance package, 5-year extended warranty and 1-year Mazda Premium Insurance of Mazda CX-8. All terms and conditions are differently applied for each package and program.

***All terms and conditions are applied by the company. Please carefully study for more information at www.mazda.co.th.